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Terms & Conditions

1.Termsof Service

These terms and conditions apply to the Tirupati Designer Jewellery website located at  www.TirupatiDesignerJewellery.com, as well as all associated websites and subdomains belonging to  its subsidiaries and affiliates, including sites and subdomains around the world (collectively referred to  as 'the Site'). Please read these terms and conditions (the 'Terms and Conditions') carefully. By using  the Site or placing an order via phone, email, or online, you agree to be bound by these Terms and  Conditions.

These Terms and Conditions govern your use of, and any purchase from, the Tirupati Designer Jewellery Site, and constitute an agreement between you and Tirupati Designer Jewellery. Tirupati Designer Jewellery reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time to time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the Site.

2. Product Availability,Modifications,Pricing

If you're interested in a piece of jewellery that is currently on back order, please call us and we will inform you when the item will be back in stock. Due to the volume of orders, we receive, an item may go out of stock before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible options.

Data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honour inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience this may cause. If you have any questions, please contact us at support@tirupatidesignerjewellery.com or +91-7229955992.

We do not negotiate prices on our products; all our prices are final. Our prices are fixed in INR, and typically, the customer's account or card is charged using a merchant account based in India, and the transaction may be processed in Rupees. We may use third-party currency converters to display prices in international currencies; however, such prices are only for display, and the actual amount charged may differ from the displayed amount.Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

3.Diamond, Ruby, and Natural Gemstone Certificates

When you order any loose or studded diamond, ruby, or natural gemstone, we ship it to you with the accompanying diamond or gem grading report if available (also called a gem certificate). These grading reports are detailed documents created by gem grading experts at some of the most respected diamond laboratories, making it very expensive to replace a grading report. Therefore, we require each grading report to be included with each returned diamond or gem. If you do not include the grading report with your return, you will be charged a replacement fee of INR 15,000.

4. Comparison Purchasing

To keep our prices low, we do not allow comparison purchasing. Comparison purchasing is the act of buying several items with the intent of keeping the one you like best and returning the remainder. This practice causes undue restocking and inventory overhead and can be very costly. To confirm the quality of a jewellery item, please contact us at WeCare@tirupatidesignerjewellery.com or WhatsApp us +91-7229955992, and we would be happy to help you make your choice.

5. User Notes, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise (collectively, 'Comments'), you agree that we may, at any time, without restriction, edit, copy, publish, deploy, transmit, and otherwise use in any medium any Comments you send us. We are and will be under no obligation to (1) maintain any Comments in confidence; (2) compensate you for any Comments; or (3) respond to any Comments.

We may, but are not obligated to, monitor, modify, or remove content that we determine, in our sole discretion, is offensive, threatening, defamatory, obscene, or otherwise objectionable or that violates any party's intellectual property or these Terms and Conditions. You agree that your Comments do not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your Comments will not contain derogatory, unlawful, offensive, or obscene material, or any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise misrepresent the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third party.

This revised version includes the additional section for user notes, feedback, and other submissions, ensuring a comprehensive and clear presentation of the terms and conditions.

6. Severability

Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

7. General Terms

1. We reserve the right to refuse service to anyone for any reason at any time.

2. You understand that your content (excluding credit card information) may be transferred unencrypted and may involve 

- Transmissions over various networks.

- Changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

3. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us.

4. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

8. PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

9. Applicable Laws

1. The use of this website shall be governed by the laws of the state of Rajasthan, India, regardless of the laws that might be applicable under principles of conflicts of law.

2. The parties agree that the courts located in Jaipur, Rajasthan, India, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

3. These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India without regard to its conflict of laws principles. Disputes, if any, shall be subject to the jurisdiction of the courts located in Jaipur, Rajasthan, India.

4. As per the current guidelines mandated by the Government of India, customers must provide their Permanent Account Number (PAN) for all purchases above INR 2 lakh.

10. Indemnification Agreement

You agree to indemnify, defend and hold harmless Tirupati Designer Jewellery and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

11. Policy on Ethical Sourcing

At Tirupati Designer Jewellery, we only purchase diamonds through most respected suppliers who, like us, proudly adhere to and enforce the standards established by the Kimberley Process, an international system that polices the trade of diamonds to ensure they are from sources free of conflict.

Privacy Policy

Please refer to our Privacy Policy for information on how Tirupati Designer Jewellery collects, uses, and discloses personally identifiable information from its customers.

12.Limitation of Liability

In no event shall Tirupati Designer Jewellery, its owners, members, employees, or agents be liable for any direct, special, indirect, consequential, or other damages whatsoever. This includes, but is not limited to, damages such as loss of use, loss of profits, or loss of data. Whether in contract, tort (including but not limited to negligence), or otherwise, these damages may arise out of or in connection with the use of our site, products, and services, or the materials contained in or accessed through our site.

This limitation applies withoutlimitation to damages resulting from:

 Reliance by the user on any information obtained from Tirupati Designer Jewellery.

 Mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission.

 Any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction, or unauthorized access to Tirupati Designer Jewellery records, programs, or services

By using our site, products, and services, you acknowledge and agree to this limitation of liability.

13. Disclaimer of Warranties

Except as expressly provided in writing by Tirupati Designer Jewellery, this site, the materials contained herein, and the products and services offered in connection therewith or through it (the "Products and Services") are provided on an "as is" basis, without any warranties of any kind, either express or implied.

Tirupati Designer Jewellery disclaims all other warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement with respect to the information, content, and materials on our site.

Tirupati Designer Jewellery does not warrant that:

- The materials on our site or the services are accurate, complete, reliable, current, or error-free.

- Our site or its servers are free of viruses or other harmful components.

By using our site, products, and services, you acknowledge and agree to this disclaimer of warranties.

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